“a pleasure to deal with”

 I found Cheryl, particularly, and the customer service team a pleasure to deal with.  They were prompt and personable in handling enquiries by phone and in person.

 Any issues, delayed collection and ‘lost’ Hertz hire car, were dealt with as quickly as possible, with a minimum of fuss and a cheerful attitude.

 I would ask the management team to commend Cheryl and the customer service team for their efficiency and excellence. Wishing you continued success,

 Sinclair Lawler